| Job Number: | 22319584 | | Company Name: | PeopleWorks | | Job Location: | Pittsburgh, PA US | | Salary: | $10-12/hour | |
| | Updated: 3/4/2010 |
Customer Service Associate
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Categories: Customer Service Support
A leading national appraisal and title management company located in the South Hills of Pittsburgh is seeking qualified candidates for Customer Service openings. Responsibilities may include:
Fielding all incoming calls
Providing prompt resolution to issues from customers and vendor partners
Electronically billing completed orders
Processing new web, fax and phone orders received from customers
Processing incoming emails and faxes in the CS and fax inboxes
Providing order updates to customers
Following up with orders on the Customer Service WIP
Helping other departments with work overflow when necessary
Requirements:
Qualified candidates should possess the following:
Superior communication skills
Commitment to customer satisfaction
Excellent organizational skills and the ability to multi-task
Strong typing skills
Ability to meet deadlines in a fast-paced environment
Familiarity with Microsoft Office and Internet
Problem solving and decision making skills
Ability to work in a team-oriented atmosphere
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