Ballpark Operations Intern (Sports Marketing/Events/Promotions)

Ballpark Operations Intern (Sports Marketing/Events/Promotions)

Interns will observe the day-to-day "back of the house" operations of the ballpark by spending time with the Sr. Director, ballpark Operations; Sr. Director, Security and Contract Services; Operations Manager; Manager of Security/Service Operations and Guest Relations manager on both non-game days and game days. Interns will be expected to participate in game-related duties, as specified by managers, in order to fully understand the successful execution of the "back of the house" and front line procedures/staffing necessary to operate a professional sports facility. Interns may potentially assist with and/or observe daily activities in any area of Ballpark Operations, as needed, including, but not limited to:

Primary Responsibilities

 Assist in preparing for the game day employee job fair by conducting interviews and call-backs for potential interviews.
 Assist in preparing for Grand Slam Training sessions and employee orientation by compiling materials, setting up the training room and scheduling employees for each session.
 Conduct inventories int he following areas, as necessary: game day staff uniforms, radios and accessories, including labeling and assisting with distribution; various signage throughout the ballpark; storage areas; equipment and others.
 Update and maintain individual game day employee files, both manually and in the computer.
 Prepare and mail out monthly game day employee schedules; enter staffing requests into scheduling software.
 Organize and maintain necessary supplies in game day managers offices.
 Develop birthday listing of all game day staff. Take photos of all game say staff for annual yearbook.
 Perform ballpark walk-thru's, conducting checklists for various cleaning and maintenance related issues.
 Assist in all aspects of set-up of the ballpark and monitor season start-up deadline for Opening Day.
 Maintain daily log and photo library of all ballpark repair projects while in progress.
 Maintain accurate equipment and delivery inventory; order miscellaneous equipment, as necessary.
 Assist managers with daily game day briefings.
 Assist with mail room duties, as necessary.
 Attend Homestand Meetings, Supplemental Event Meetings and other sessions in the areas listed above, as necessary.
 Assist with employee staffing and set-up of all ancillary events, attending meetings, as necessary.
 Miscellaneous duties, as assigned by senior director or managers, as necessary.

Required Qualifications

 Candidates must be enrolled in an accredited institution.
 Candidates majoring in event/facilities management of sports management.
 Junior, senior or graduate level.

Desired Qualifications

 Working knowledge of Microsoft Applications.
 Good verbal and written communications skills.
 Adaptability to new computer software., e.g., TMSS
 Customer service experience helpful.
 Valid Driver's License.