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For your reference, we have included the original job posting below.
Sr. Risk Control Consultant Job
Job Number:
38410494
Company Name:
Travelers Insurance
Job Location:
Pittsburgh, PA US
Job Category:
Accounting & Finance
Sr. Risk Control Consultant Job
Sr. Risk Control Consultant Job Apply now » Date:Oct 20, 2011 Location:Pittsburgh, PA, US
Solid reputation, passionate people and endless opportunities.
That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
SUMMARY: Reports to the Regional Risk Control Director. Delivers risk control services to clients in assigned territory. Provides technical advice and account information to underwriting business partners for risk assessment and analysis. Works on the most complex accounts for all lines business. Markets Travelers and helps sell the deal to the customers. Works autonomously and develops plans and strategies for servicing large accounts. Generally will maintain 30-50 accounts on regular risk control service.
Primary Duties: Conduct loss control surveys at client locations to determine potential hazards and risk factors to be considered in underwriting/risk selection. Territory will generally be multiple states.
Write technically detailed reports that provide a clear assessment of risk and clearly articulate recommendations.
Serve as resource to Account Executive in development of the deal by preparing tailored Service Plans, and participating in account meetings.
Consult with clients and agents/brokers on ways to control hazards in order to reduce or prevent losses. Consistently influence clients to implement recommendations that could negatively impact their bottom line.
Work within a Team environment to build and maintain productive relationships with underwriting and service teams assigned to support the business, with the broker/agent community, with Claim, with other Risk Control staff, and with clients.
Conduct research for underwriters or clients on class of business, operations, NFPA, OSHA issues, or any other technical subject requiring similar analysis. Maintain knowledge base on Employment and Law Enforcement liability areas.
Analyze loss trends, recognize opportunities to provide risk control products and/or services which can help reduce losses. Explain how our recommendations or products can help minimize and control losses. Use the loss information to develop meaningful and measurable Goals for the client-s service plan.
Maintain current knowledge of regulatory environment and emerging safety issues. Can explain to customers how the issues impact them, why the issue is a problem and what they need to do to be in compliance.
Maintain timely, relevant communications with the Regional Director.
Invites local consultants, underwriters, brokers and agents on co-surveys when appropriate, to further develop/strengthen staff and develop relationships.
Communication Skills: Makes complex technical information and recommendations understandable and clear to audiences with varied levels of technical knowledge Influences others to take action on recommendations, Listens effectively Clearly expresses ideas, recommendations, etc. in writing Demonstrates the ability to use behavioral interviewing techniques
Business Knowledge: Possesses a strong understanding of property, casualty, and professional lines of coverage Strong understanding of Public Sector Lines insurance products Fully understands Risk Control performance standards Knows and understands the business plans for Public Sector business unit
Technical Expertise: Has mastered Risk Control computer systems applications relevant for their area Handles assignments in all lines and technical disciplines up to the level requiring RSC or Specialist involvement including CERs, may be a RSC in one or more discipline Analyzes loss information to identify root causes and develop loss sensitive recommendations Handles most complex surveys that come into the office
Customer Service/Marketing: Understand customer wants and needs, recommend products and services that match their needs appropriately Markets Travelers and the Risk Control organization effectively to customers Provide input to underwriting to help leverage the deal Builds credibility with internal and external customers Creates customer satisfaction by demonstrating the value of risk control services Familiar with the risk control service tools available to clients, capable of helping client navigate through the risk control website Apply or locate appropriate resource for customer
Resource Management: Continually assesses workload in light of business priorities; directs own efforts accordingly Identifies methods for improving personal productivity Understands when it is appropriate to bring in the service or technical expertise of our specialists including specialty groups in all of Travelers Risk Control
Interpersonal: Solid skill set level to handle all lines of business Self starter, continually looking toward individual development Willingness to participate on special projects
Physical:
Loss surveys will often include large multi-floored occupancies. The physical ability to complete these surveys is required. Territory will generally be multiple states. The ability to drive long distances is required.
Travelers is an equal opportunity employer. We actively promote a drug-free workplace.
