The Most Powerful Word You Can Use at Work

Posted by in Career Advice


There have been so many times over the course of my life that I've wished I knew the magic word that would help me get others to listen to my ideas – the one that would help them see me as smart, capable, likeable and motivated. But there's no secret word like that – or is there?

 

It turns out that there is a word that can make a huge difference in the way that you're perceived. In fact, a recent research study found that employees who use this word more frequently in conversations with their bosses and co-workers were the same ones who were most often promoted and given additional responsibilities. Amazing!

 

So, what's the word? I'd love to tell you and if you buy my e-book today, you'll find out.

 

What? Just kidding! You have to admit, this does sounds suspiciously like an advertisement for some gimmick that doesn't work.

 

The word is “Yeah” and according to a study from MIT it has surprising power. When used during meetings and conversations, it is extremely persuasive and increases the likelihood of getting agreement from others. Which is surprising since “yeah” typically sounds sloppy and slightly disrespectful when my teenager says it.

 

According to researchers, the key is to use the word as a transition, rather than as a casual agreement. For example, if your boss suggests a course of action and you want to contribute an idea you should say, “Yeah, and what if we...” Even when you don't completely agree with what the other person is saying, saying “yeah” before adding your own twist will improve the odds of having others buy into what you're saying and make you appear to be a positive, team oriented employee.

 

So, the lesson here is that to have more successful communications at the office, just preload all of your ideas with the most powerful word ever: “Yeah.”

 

What do you think? Please share your thoughts and experiences in the comments.

 

Image source: Morguefile

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  • Melissa Kennedy
    Melissa Kennedy
    Yeah, and it's a great way to agree and still add your own thoughts. Thanks so much for the great discussion. It seems like most of you have the right idea. I was delighted that most of you started your comment with "yeah". That's so great!I think that maybe the point I was trying to make wasn't exactly clear. So, here's another example. In a meeting, your boss asks for ideas about planning an upcoming Friday employee event. He wants to have a summer party. One person chimes in and suggest "We could maybe do a cookout theme covered dish event." Then you can say "Yeah, it would be nice to have a picnic themed event. We could use the green space outside." Then, the first guy might say, "We could put the grills in the employee lounge." Of course, we all know that you can't grill indoors. At this point, you could offer criticism of his idea or, you can say "Yeah, and everyone can bring a dish and we'll set up some horseshoes or something. But, lets keep the grills outside for safety reasons."You see, the word allows you to offer your opinions, and even criticisms, while still appearing to be enthusiastic, energetic and positive.
  • Della C
    Della C
    Yeah, I think it works because no body likes to hear the word No.  
  • Rebecca N
    Rebecca N
    Sounds weird, but if I ever get a job, yeah, I'll try it!
  • Laurie Pauline
    Laurie Pauline
    I think that the word yeah has the approiate time and place to be used.  I think if you over use it you may sound like a brown noiser and get on other co-workers nervers.  Just a thought.
  • Steven S
    Steven S
    I'm not buying it. Using the word "yeah" as described is just as helpful as using "nope". I strongly discourage its use to impress anyone.
  • Kenny B
    Kenny B
    Did some of you goobers just not read the article, or simply struggle with comprehension.  The author did not suggest that you use the word yeah 100% of the time whenever responding to a question in the affirmative.  Certain situations require a little more decorum than others, and proper diction is highly recommended, if not an absolute must.  Now, with the exception of  Mr. executive missle command post, think tank, General Mills, board room guy, who looked down from his pearch to chastise the writer of this article... Most of us work in an environment where there exists informal periods of "give and take" conversations between co-workers, as well as between members of the management team and their employees.  Times when you can bounce ideas off of one another and make known suggestions or ideas that you may have that may improve the way things run, or positively effect the work environment in any number of ways.  This is the time where "yeah" can be thrown into the mix when pitching an idea to some unsuspecting boss man or lady, and when used effectively, can influence a boss without them even knowing.  Like the writer said, it should be used as more of a transition from one speaker to the other on occasion, carefully placed at certain spots right after your boss has said something that seemed very profound no doubt in his or her own mind.  It's a mash up of a little bit of psychology, and a little bit of sociology.  All it really is is positive reinforcement to whatever was just said and it creates a smooth transition and sub conscientiously causes the other party to drop their natural defenses that are a part of us all.  Thereby leading to a more receptive person on the other end of the conversation, which naturally increases the likelihood of more and more advancements in ones career.  As the sunshine pumpers would say, it's all about the power of positive thinking.  Or something like that with a line about a unicorn too probably thrown in there for good measure.  But it really is true.  Now, you can't be a complete moron and have no creativity, or capacity for original thought, and still manage to achieve a meteoric rise with only a barage of YEAAAAHHHHH BOOOOYYYYEEEEEE's.  All the yeah does is help to open the door sometimes.  It simply increases the odds of someone in a corner office actually listening to your ideas and giving them serious consideration.  Then it's up to you to not appear to be dumber than a box of hammers.  Confidence works on bosses just like it does with sexy women.  Believe in yourself and make it obvious that you do... Then sit back and watch them come to you.  It should be noted that I am not a psychosociologist, but merely running my mouth and making statements based purely on my experiences and basic common sense.  I did however stay at a Holiday Inn Express last night, so my findings are sound, and beyond reproach.  YEAH!!!!  
  • Reginald B
    Reginald B
    Yeah, what ever!!
  • Barbara M
    Barbara M
    Yeah, and I'm going to use it with my grand children, too!
  • Mike P
    Mike P
    Yeah, I agree with that . . .
  • brian w
    brian w
    stupid I worked with an idiot who said yeah a lot very unprofessional
  •  Donald B
    Donald B
    Interesting tidbit
  • Morris G
    Morris G
    Yeah, but what if we tried using the correct word (yes) which conveys education and respect instead?  Just a thought.
  • Pamela JW C
    Pamela JW C
    You didn't cite the research study. I would have to see how the study was set up. I'm willing to bet it has low validity and reliability.
  • Dori L
    Dori L
    Yeah sounds good to me!
  • KimberlyS.W
    KimberlyS.W
    Would of never guessed it in a million years! If you say so! I will try and remember that! If I get fired, lol, then what? No in all sincerity I will give it a shot! Thanks for the tip!
  • Danny R
    Danny R
    "YEAH". Sounds like a very foolish study to me...
  • Stephen P
    Stephen P
    That is very odd because I have heard so many people tell you to say yes not yeah.
  • Karen D
    Karen D
    I have always felt that hearing "yes" conveyed commitment, confidence in a respectful manner. Yeah was one of those invisible words in conversation unless it is used repeatedly (like is another such word), then it becomes a speech pattern reminiscent of a 'tween communication style. I will notice it being said and watch for reactions.  
  •  Vannessa L
    Vannessa L
    Yeah, you are soooo right!!!
  • Jack K
    Jack K
    Hi Melissa,Well, I am surprised but it really does make some sense to me in that it doesn't sound as "stiff" and yes and, yet, gives the audience a tacit "buy-in".Good job.Jack
  • Kristina L
    Kristina L
    Yeah! And, what about using the "magic word" during my interview,  Mon? I think I'll try it out...
  •  Paul M
    Paul M
    Sounds gimmicky and manipulative, bordering on lying sometimes. It might work best if you really mean it though.
  • Michael M
    Michael M
    Yeah, I will certainly try to add this word to any conversations I have at work . Actually I will use  it in an interview I have on 07/16.Thank You!
  • GERALDINE A
    GERALDINE A
    I think it's ridiculous to think employers would hire a person that would use that term in any sentence.  What happened to good English and manners?
  • Mark H
    Mark H
    Yeah, that is great insight, I will start using it in my everyday life :)
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